collection and return

we keep it simple

the buggs desk at the airport

• At Bergerac you will find Buggs directly in front of you as you exit the Arrivals Hall
• At Biarritz we are located in the 'Car Rentals Village', a short walk from the Terminal 
• At Limoges Buggs are located in the car hire building directly opposite as you leave the Terminal
• At all our locations a Buggs Rep will be there to meet you at the agreed time

check, sign and go!

• Please have the driving licences and passports of all drivers ready for checking at the Buggs desk
• The Buggs Rep will confirm the details of your hire, the condition of the car and the return details on your agreement 
• You will need a valid credit or debit card to leave the deposit
• There will be no attempt to sell you any add-on packages 
• Sign the form and you are on your way
• Before you drive away, check fuel level and damage correspond to what is recorded
• The whole process typically takes 5 minutes...at Buggs we don't do queues

returning your car

• It is important that you return your car as per the details printed on your agreement and as agreed with the Buggs Rep
• Please park your car in one of the allocated Buggs parking spaces in the returns car park 
• Upon your return a Buggs Rep will be at the desk to meet you and to relieve you of your keys
• The Buggs Rep will confirm with you there is no visible damage and you have filled up with fuel
• You and the Buggs Rep will then sign the form to record the date and time of return
• If there are any charges due identified in relation to your hire, then you will be expected to pay these before you leave
• Your vehicle will then be cleaned and if no further problems are found then your deposit will normally be released within 24hrs after  

other locations

• Buggs can deliver/collect from other local locations, there will be a charge, please ask 
• Delivery and collection charges are based from the airports where the cars are located
• This service is not always available, especially during peak periods