cancellation policy

if you have to cancel....

Buggs offer Free Cancellation* up to 48 hours before your rental starts and is included in your rental cost.

To qualify contact us by email at bookings@buggscarhire.com no less than 48 hours before your confirmed arrival time. Upon receipt of your email our Buggs Booking Team will contact you to make your new arrangements or to process your refund.

When booking you can also choose to upgrade to Flexi+ and this allows you to then cancel your booking up to 5 hours before your scheduled rental start, recommended to cover those last minute unforeseen problems!

If you have Flexi+ then you can contact us at bookings@buggscarhire.com no less than 5 hours before your confirmed arrival time and upon receipt of your email our Buggs Booking Team will contact you to make your new arrangements or to process your refund. 

* Only applicable to bookings made after the 1st February 2023, refunds are processed within a maximum of 28 days from your written request.