Information

buggs buddies

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cancellation policy

Cancellation Policy Please note: Most bookings are non-refundable. If you cancel your booking, you will generally not receive a refund of the rental charges paid. Instead, Buggs Car Hire offers the option to reschedule your booking to new dates free of charge, subject to...

collection and return

the buggs desk at the airport At Bergerac you will find Buggs directly in front of you as you exit the Arrivals Hall At Biarritz we are located in the 'Car Rentals Village', a short walk from the Terminal  At Limoges Buggs are located in the car hire building directly...

buggs 'Flexi+'

Buggs offer Free Cancellation upto 48 hours before your rental start, included in your rental cost. You can also choose to upgrade to Flexi+ at the time of booking and this allows you to then cancel your booking upto 5 hours before your schedulded rental start. If you have chosen...

50% off extra driver

Why not share the driving...without spending more. Thats right, take advantage of this 'special offer'... When making your booking, choose one additional driver from the extra's menu and Buggs will charge you 50% of the normal rate! This offer only applies to on-line bookings,...

fuel policy

our fuel policy is simple...full to full buggs will supply your car full of fuel, we just ask you to return it full not complicated...at Buggs we like to keep things simple

insurance and insurance excess

Included in the price of your car hire is Standard Vehicle Insurance Standard Vehicle Insurance consists of “Collision Damage Waiver“ (CDW) or “Fully Comprehensive cover" for the hirer and any additional drivers on the rental agreement This insurance cover is for...

kids seats and sat navs

child car seats buggs offer a wide range of quality child seats based on size and weight of child to meet your requirements Child/baby seat (18kgs max) front or rear facing: 10€ per day Child booster seat: 5€ per day (Unfortunately, by law the Buggs Rep is not...

opening times

Simply put....we do our best not to have any!! Although we have published opening hours, we try to stay open for all flights...even the very late ones!! Although we will track your flight at all times and we will gladly stay and meet you if you are delayed, our office staff do have to sleep...

roadside assistance

Unlike our comeptitors, we include FREE 24 hour Roadside Assistance in your rental contract, there is NO extra charge for this. If in the rare case your buggs vehicle should suffer a mechanical breakdown or you are unfortunately involved in an accident you will find full details of this free...

small print

TERMS AND CONDITIONS OF RENTAL 01/03/2025 Definitions For the purposes of these Terms and Conditions of Rental “the Company” “we” “us” or “our” shall be S.A.R.L. Buggs (Siret No. 488 473 919). The “hirer” “customer” or...

what you are saying about us

which card can I use?

The good news is at Buggs you do NOT NEED A CREDIT CARD to hire a car, unlike all our competitors. All types of payment cards can be used on-line to pay for your Buggs rental and at the desk you will be asked for a card for the pre-authorisation payment, this is not really a payment but a...

old and young drivers

At Buggs we do not have age limits, young or old, just that all drivers must have held a full driving licence for a minimum of 1 year At Buggs, we have managed to minimise additional young and old driver fees We make you aware of the additional cost, unlike other companies who will surprise...