If you have a booking it is now subject to Ordinance No. 2020-315 adopted and made law on 25th March 2020. To view the applicable French Law please click here
This law enables you to apply for a Refund Credit Note, for the full value of your booking, this is valid and remains useable for 18 months from the date of issue.
If you haven't already applied for a Refund Credit Note then please do so here firstname.lastname@example.org
If you have received your Refund Credit Note and are ready now to redeem it then please click here, you will need your booking no., your new dates and flight details.
If you need any further clarification or need more details, then please contact us here email@example.com
Stay safe and we will see you again soon.